This is the Privacy Notice of RIGO – INDÚSTRIA, COMÉRCIO E REPRESENTAÇÕES, based at Rua José Gonçalves Caruço, No. 8, Agualva-Cacém Sintra, hereinafter referred to as “RIGO”.
RIGO is responsible for the processing of personal data made available in the course of its business with customers, including that collected by the use of this website. RIGO is responsible for the processing of personal data provided in the course of its business with customers, including those collected by the use of this website. RIGO is committed to respecting the privacy of users, ensuring the confidentiality and security of data received, in close compliance with current legislation, including Law 67/98 of 26 October and Law 41/2004 of 18 August.
Acting mainly in B2B markets, RIGO collects, in most cases, data at the institutional level and not individual. In all cases, we advise you to read this Privacy Notice. In all cases, we advise you to read this Privacy Policy.
1 – Introduction
RIGO is committed to respecting the privacy and confidentiality of the personal data provided to it, and so in this Privacy Notice users will find information on how they are treated in accordance with the General Data Protection Regulation. RIGO has adopted administrative and technological measures to comply with the General Data Protection Regulation. RIGO has taken administrative and technological measures to comply with the General Data Protection Regulation.
Use of this website is governed by the following terms and conditions, which the user undertakes to respect in full. The use of this website is guided by the following terms and conditions which the user undertakes to comply with in full. You should not use this website if you do not agree with these terms and conditions.
2 – The consent of the User
By using the RIGO website, the user agrees to RIGO’s Privacy Notice.
3 – Why does RIGO treat personal data?
The personal data collected is intended primarily to respond to requests for information and contact, contract management, service provision and communication of changes to the products and services subscribed. However, with the consent of the user, the data may also be used to publicize new products and services and news about RIGO, to conduct evaluation surveys and in legally required information actions.
4 – What personal data is collected by RIGO?
Normally, the personal data collected is limited to Name, Address, Telephone / Mobile Number, VAT Number and E-mail Address, but other data necessary for the provision of products and / or services may be collected.
Additionally, when e-mails are sent in marketing actions, statistical data may be collected to allow us to know the behavior of each subscriber to the e-mail received. Each e-mail communication contains clear instructions on how the user should proceed to cancel that service.
5 – How is personal data collected?
In general, personal data are collected at the time of registration on the Online Warehouse of RIGO, and some personal data are required to be provided in order to place orders.
Data is also collected from you when you subscribe to newsletters, to respond to your messages and requests for information, to analyze and formalize your application for a business partner (customer and/or supplier), for the operations and management of the website, for fraud prevention and to keep a record of your contact details.
RIGO always respects the right to privacy of all users and does not collect any personal information without the prior and explicit consent of the user. The user’s personal data will not be reused for other purposes that are not previously identified or that have no connection with the purposes for which they were initially collected.
The provision of incorrect or inaccurate data is the sole responsibility of the user.
6 – Data of minors
The website of RIGO is not intended for children under 16 years, so RIGO requests that these minors do not use the website or provide personal data through it.
7 – Sensitive data
Users should never send or make known any sensitive personal data, such as information revealing racial or ethnic origin, genetic or biometric information, health data, information about affiliations, political or trade union associations or opinions, religious or philosophical beliefs or affiliations, or about their sexual orientation. Such personal data will be deleted immediately.
8 – How long is personal data stored?
The personal data that users provide to RIGO will be kept up to a maximum period of ten years. However, in certain cases, the data may be kept for longer periods, particularly when required by law.
9 – Right of access, rectification and updating of data
Under the terms of the applicable legislation, the user, as the owner of the data, is guaranteed the right to access their personal data at any time, request its amendment, rectification or addition or oppose the processing of their data, with the exception of those strictly necessary for the provision of the service. You may also, at any time, request data portability, as well as request the deletion of your data for marketing purposes or the removal of subscribers and informative services.
If you request the deletion of all or some of your personal data, some of the services requested may not be provided to you, and RIGO will retain the personal data necessary to comply with its legal obligations.
To request any of the above actions, the User should send an email to: rigo@rigo.pt. In this case, RIGO reserves the right to request the User access to identifying elements of the author of the request, to prove their identity.
10 – Disclosure of information to third parties
RIGO does not provide in any way the data of the Users to any other entities, except in the following cases:
• As part of its business, RIGO may use third parties to provide certain services, which may involve access, by these entities, to personal data of the users and customers of RIGO. When this happens, RIGO takes all the appropriate precautions, contractually requiring these entities to implement the appropriate technical and organizational measures to prevent any unlawful processing of the data and to ensure their availability, integrity and confidentiality.
• Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the Law, particularly when they are necessary to resolve disputes relating to the supply of products and/or services and for activities relating to the protection of public safety, defense and security of the State and the prevention, investigation or detection of criminal offenses.
11 – Security
RIGO is committed to all its customers and users to ensure the confidentiality, integrity and availability of their data. In this sense, it follows the best practices of information security management, requiring its employees to comply strictly with strict standards, ensuring the security of personal data that are communicated, and they may not use such data for any purpose other than those defined in the contract, or correlate them with other data that are at their disposal.
Users are warned that the data circulating on the Internet are not fully protected against possible deviations, and the communication of access passwords, credentials, confidential codes and any sensitive information will always be made under their sole responsibility.
12 – Cookies
RIGO uses cookies on this website. A cookie is a small text file that identifies the user’s computer on RIGO’s server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies which are used to help determine the usefulness, interest and number of accesses to the website, allowing faster and more efficient website navigation, eliminating the need to repeatedly enter the same information.
The use of cookies on this website always requires the previous consent of the user.
All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the “settings” or “preferences” menu of your browser. More information about cookies, including how to know what cookies have been set and how to manage and delete them, can be found at www.allaboutcookies.org, which includes information on how to manage the settings for various browser vendors. Note, however, that disabling cookies may partially or totally affect the browsing experience on the website.
13 – Links to third party websites
The links on this website may lead to other websites. RIGO is not responsible for the content of these websites or of the websites linked or referred to on them, nor does it necessarily approve or in any way support or endorse them.
14 – Changes to the Privacy Policy
RIGO reserves the right to modify this Privacy Notice at any time, so we advise you to consult it regularly. All changes will take effect immediately after its publication on the website.
If you object to the changes that will be made to the Privacy Notice of RIGO, you should stop using the website of RIGO.
Date of the last update of the Privacy Notice of RIGO: 01-03-2022
15 – General Provisions
RIGO is not responsible for damage resulting from viruses that may infect the computer or network of the user, or other property, due to access to the website of RIGO with transfer of content from this to the computer or network of the user.
16 – Contacts, doubts and questions
If the user has any questions, or needs any information about the personal data that RIGO holds relating to you, or about the way in which RIGO handles any privacy issues, you should contact RIGO using the most convenient and accessible means for your needs through the contacts indicated on this website.
